Politique d’expédition
Shipping Policy
Thank you for shopping with Sweet Lunella.
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Destinations
Sweet Lunella currently ships to the following regions:
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European Union
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United States
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United Kingdom
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| European Union | 5–10 business days |
| United States | 7–12 business days |
| United Kingdom | 7–12 business days |
Delivery times may vary depending on location, customs processing, and shipping carrier delays.
Shipping Costs
Shipping costs are calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Customs, Duties and Taxes
For international orders, customs duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout. Sweet Lunella is not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or appears lost during transit, please contact us at:
We will work with the carrier to resolve the issue.